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How does my booked experience appear in the app?

Your booking syncs automatically. Sign in with the account you used to buy your ticket.

After purchasing an experience from the L1VE website, your booking will automatically sync to your app.

To find it:

  1. Open the L1VE app on your headset.
  2. Sign in using the same account you used to purchase your ticket.
  3. Your event appears in your library.

Booking vs. watching: You book on the website and watch in the headset app. These are two separate steps.

Regional availability: Some content may not be available in every region due to licensing agreements.

Still missing?: Check that you're signed in with the account you used to buy your ticket. If your event still doesn't appear, contact us at support@l1ve.com.