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My event was cancelled. Can I get a refund for a ticket?

Yes. Cancelled experiences are fully refunded to your original payment method.

Yes. If your booked experience is cancelled, you'll receive a full refund.

Refund method: Refunds are returned to your original payment method.

Schedule changes: Event dates, times and content can change. A change alone does not automatically entitle you to a refund.

Stream interruptions: If a live stream is interrupted, please report it at www.l1ve.com/contact.

Questions?: Contact us at support@l1ve.com.

Related: Want to cancel a ticket yourself? See "I want to cancel my ticket. Will I get a refund?"